Everything you need for customer support
AI Chat
Your AI agent reads your website, learns your product, and answers customer questions instantly — 24/7. No training required. It just works.
- Automatic website import
- Context-aware responses
- Seamless human handoff
- No per-conversation fees
Voice & Video Calls
Sometimes text isn't enough. Let customers call you directly from the widget — voice or video, no downloads, no phone numbers.
- Browser-based, no apps needed
- HD audio and video
- Works on mobile and desktop
- Included in all plans
Screen Sharing
See exactly what your customer sees. Debug issues in real time, guide them through setup, or demo features — all from the chat widget.
- One-click screen share
- No extensions required
- Works alongside voice/video
- Perfect for technical support
Knowledge Base
Build a self-service help center your AI agent uses to answer questions. Customers find answers themselves, reducing your support volume.
- Automatic content import
- AI-powered search
- Markdown support
- Analytics on popular queries
Multi-Channel Support
Meet customers where they are. Your widget on your site, plus integrations with Slack, Teams, email, and more.
- Website widget
- Slack integration
- Microsoft Teams
- Email forwarding
Analytics & Insights
Understand your support performance. See conversation volumes, response times, customer satisfaction, and AI resolution rates.
- Real-time dashboard
- Per-agent statistics
- Country-level breakdown
- CSV and PDF export
Escalate to Human
When AI isn't enough, seamlessly hand off to a human agent. Escalate via chat or call — the customer stays in the same conversation, no context lost.
- Automatic escalation triggers
- Manual "talk to human" button
- Full conversation history preserved
- Voice & video call handoff
Tips & Payments
Let satisfied customers show their appreciation. Accept tips or charge for premium support sessions directly through the widget.
- Stripe integration
- Custom tip amounts
- Paid support sessions
- Revenue tracking
Widget Customization
Make the widget yours. Match your brand colors, position it anywhere, add custom CSS, and control every detail of the appearance.
- Color and theme options
- Custom positioning
- CSS overrides
- Mobile-responsive design