Install Supportson on WordPress
Simple snippet install for any WordPress site
Add Supportson to your WordPress site with a single code snippet. Works with any theme, including WooCommerce stores. Three easy methods to choose from depending on your comfort level.
Your widget embed code
Replace YOUR_AGENT_ID with your actual Agent ID from the Supportson dashboard.
<script src="https://supportson.com/widget.js" data-agent="YOUR_AGENT_ID" defer></script>Step-by-Step Installation
Copy your widget script
Log in to your Supportson dashboard, go to Settings, and copy your widget embed code.
<script src="https://supportson.com/widget.js" data-agent="YOUR_AGENT_ID" defer></script>Method A: Use a plugin (easiest)
Install the free "Insert Headers and Footers" plugin (by WPCode). Go to Code Snippets, click "Add Snippet", select "Add Your Custom Code", paste your Supportson script, set location to "Site Wide Footer", and activate it.
Method B: Theme Editor
Go to Appearance > Theme File Editor. Open your theme's footer.php file (or your child theme's footer.php). Paste the script tag just before the closing </body> tag. Click "Update File".
<!-- In footer.php, before </body> -->
<script src="https://supportson.com/widget.js" data-agent="YOUR_AGENT_ID" defer></script>Method C: functions.php hook
Add this code to your theme's functions.php (or child theme). This is the most robust method since it survives theme updates if using a child theme.
// Add to functions.php
add_action('wp_footer', function() {
echo '<script src="https://supportson.com/widget.js" data-agent="YOUR_AGENT_ID" defer></script>';
});Verify the installation
Visit your WordPress site in a new browser tab. The chat bubble should appear in the bottom-right corner on all pages.
Verify Your Installation
- Open your website in a browser (use an incognito window to avoid caching issues).
- Look for the Supportson chat bubble in the bottom-right corner of the page.
- Click the bubble to open the chat widget and send a test message.
- Check your Supportson dashboard — the conversation should appear in real time.
Not seeing the widget? Make sure you replaced YOUR_AGENT_ID with your actual Agent ID, and that the script tag is placed before the closing </body> tag.
What You Get With WordPress
Add Supportson to WordPress today
Set up in 3 minutes. No credit card required.