Every channel, one platform

Your customers reach you through the widget. Your team responds from wherever they work.

Customer-Facing Channels

Where your customers reach you

Embed a chat widget on any website with one line of code. AI-powered chat, voice calls, video calls, and screen sharing — all in one widget.

Your AI agent answers questions 24/7 using your knowledge base. Handles routine queries instantly so your team can focus on complex issues.

Customers can call you directly from the widget. No phone numbers, no apps — just click and talk. Built-in to every plan.

Face-to-face support when it matters. HD video calling with screen sharing included. Perfect for demos and technical support.

Where your team responds from

Manage all conversations from your Supportson dashboard. See customer history, AI transcripts, and analytics in one place.

Get notified in Slack when a customer needs help. Respond directly from Slack without switching tools.

Same as Slack, but for Teams users. Notifications and responses flow seamlessly between Teams and Supportson.

Conversations can be forwarded to email. Reply via email and the response appears in the customer's chat widget.

Set up in 60 seconds. All channels included in every plan.